stubhub email address

The more you know your customers, the better you become at anticipating their needs. Help us improve this article with your feedback. StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. (on the StubHub app, go to 'My tickets.' Help us improve this article with your feedback. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. For more information, please see our The only way for sellers to transfer tickets is to forward the email with the link. How do I change my default email address? Cloudflare Ray ID: 7c0c3f0fa8573885 12-08-2022 04:25 AM. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? The person contacting you asks to confirm your account or payment information. Were always here to help. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Use this comments board to leave complaints and reviews about StubHub. Your email address will not be published. Fastest way to talk to a real StubHub rep. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Call 1-866-788-2482 to speak to a customer service representative from StubHub. victoria Ayala 1 review FR A day ago Avoid at all costs Get contact details including emails and phone numbers The company provides a physical address, 7 phone numbers, and 2 emails, as well as 5 social media accounts. San Francisco, CA 94105 USA. The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. Up to 5 03-16-2022 08:50 PM. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). Absolutely ridiculous lack of real customer service. Customer service all the way to your seat, 2000-2022 StubHub. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. StubHub was founded by Eric Baker and Jeff Fluhr. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. The action you just performed triggered the security solution. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. [last] (ex. If you could help me correct this, that would be great, Im freaking out. Lots of answers to questions are in our FAQ. 01-06-2022 08:07 PM. Try any other company just not this one. Prices may be higher or lower than face value. Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. Check out our FAQ Call us Give us a call if you need help with something urgent. Under 'Email address' or 'Primary phone,' select the pencil. Here's what can you do to speed things up, The memberships are costly and have no value. Re: Can I contact my buyer? Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. U am not really sure how to contact the buyer as well. Here is a copy of my most recent email:Are you serious? I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. It's often the quickest way to sort something out. Lorem ipsum dolor sit amet consectetur adipisicing elit. So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. Payments. Customer Service. How To Contact StubHub Corporate Office Headquarters. will see them in court how much will that cost stubhub? Contact. This contact was published on October 2, 2016 and updated on October 22, 2022. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. It is a terrible business and horrible customer service. They call you stupid and hang up on you. Fax Number: 1-415-222-8552. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. Communicate regularly so that you are aware of problems or upcoming needs. Agent. We'll do our best to get back to you in the next 24 You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. your customer service department should be embarrassed. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. Hi @Lee36. Southwest just got a one-two punch for its holiday misdeeds. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. {{ userNotificationState.getAlertCount('bell') }}. You can email the site owner to let them know you were blocked. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! Initial StubHub complaints should be directed to their team directly. Select 'Sign in. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! StubHub themselves are advising of this . Remind me when call center opens. 50. miles of. Check out our directory. No events within. The most common StubHub email format is [first_initial] [last] (ex. We are changing the way you register and sign-in to the StubHub Community. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. SO MUCH FOR THEIR GAURENTEE! : That is rightMe: well that isnt what happened so. the exact pickup location and times. Amazon didnt receive my return package. Give us a call if you need help with something urgent. Should airlines pay for what they've done to us? Can I get my 173,116 Chase Ultimate Rewards points refunded? Plus, we have insightful letters, insider tips, and more. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. Please advise on how to find this information. : Are you still with me?Me: yesAgent. After the switch, you will enter the email address you use to access the community in order to reset your password. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. form" and let us know how we can help you. How long should it suffer? 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. Every order is 100% guaranteed. Click to reveal Nobody could explain how to email tickets after being sent to four different people. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. Yes Either is possible (and other creative approaches might come up). Claim it and get a lot of features. hours. Thanks for your message we aim to get back to you within 24 hours. 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. Check your order confirmation email for We'll automatically confirm your order within 30 minutes of correct transfer. No. If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. Re: Accepted tickets in Ticketmaster with different email than StubHub account. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? The company took my money! At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. To update your primary email address or phone number: Did you find it helpful? That is a scam btw. How to change the delivery method of my sale. How to win your consumer dispute using the Elliott Method. Cookie Notice I'm assuming you also got the random email about your payment method being updated? Or, they can contact you as a seller listed on StubHub. million verified professionals across 35 million companies. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Game is at 7. After logging in you can close it and return to this page. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact No credit card required. StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Sign up for a free account. You're all set! Airbnb banned me because I used to live in Russia. (business & personal). My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. customersupportuk@stubhub.co.uk. How do I get it fixed? Performance & security by Cloudflare. Sold tickets on StubHub but don't have them. Absolute WORST COSTUMER SERVICE. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. You will enter your community username and new password and done! The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. Ask the Community Contact Support Related Articles 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. Same here. We publish the names and emails of customer service managers. Virginia . GetHuman features available: Best alternatives to phone. Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! Combined with viagogo, we now span 90+ countries around the world. Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Picking up your tickets at one of our Last Minute Service Centres? Customer Service. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. The worst customer service that I have ever experienced. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Or is any of the information above inaccurate? Please help. Such a shame to ruin a good music experience with this lack of customer care. We'll do our best to get back to you in the next 24 hours. We found clear and detailed contact information for StubHub. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. Youll also connect with other readers who want to make the world a better place. All Rights Reserved. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My Sales. Explain your scenario, and provide any applicable evidence. Did we mention it's free? Pro tips & talking points. Know any other ways to contact StubHub? Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. Welcome to StubHub Support My Orders My Sales My Account Community Browse Help Categories Where are my tickets? Looking for a particular StubHub employee's phone or email? Orders. It provides a platform for users to put list their unwanted tickets for sale. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). Submit a complaint and get your issue resolved. Restrictions apply. Danielle is the author of this solution article. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. jane.doe@stubhub.com). NEVER BUY FROM HERE, NEVER. . free lookups / month. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Inexperience with ticket buying, would like a refund. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% tickets can be for sports, concerts, theater and live entertainment. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. You may or may not have one. StubHub is the world's top destination for ticket buyers and resellers. Most customer needs are emotional rather than logical. Click here to get notifications about new complaints of StubHub. To write a complaint about StubHub and get an answer from the officials of StubHub, Complaintsboard.com's objective complaint writing and answer providing system can be used. Copyright Coporate Office Headquarters -2023. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 All Rights Reserved. Waited too long to get a passport? Current hold time. All Rights Reserved. Other common StubHub email patterns are [first] [last] (ex. Yes ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Sign In. The latest review Stubhub ticketing was posted on Apr 11, 2023. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StubHub Customer Service. My Tickets. janedoe@stubhub.com) and [first]. Privacy Policy. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? I will be contacting my Attorney General as well as filing complaints with any relevant organization. Yes No Still Need Help? What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. My Whirlpool stove is defective again. Search over 700 The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. What do I do! ComplaintsBoard.com is a leading complaint resolution website on the Internet. proven methods for fixing any consumer problem. Worst service ever and do not deliver what customer expects. They contact you, and the email even looks like it came from StubHub support. StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com This website is using a security service to protect itself from online attacks. Re: I accidentally put the wrong email when buying tickets. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Your IP: This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. I have the same case, I accidentally put the wrong email when buying tickets. Primary ContactRobert SimmonsHead of Customer Support Operations199 Fremont StreetSan Francisco, CA 94105[emailprotected], Secondary ContactJames AndersonHead of Customer Product199 Fremont StreetSan Francisco, CA 94105[emailprotected], Chief Executive Eric H. Baker CEO199 Fremont StreetSan Francisco, CA 94105[emailprotected]. Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events I tried calling and was on hold forever. They responded with "sorry for the confusion" Then I was tossed around this embarrassment of a customer care line, where they proceeded to talk over me and answer my questions with more questions. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). As long as the tickets were transferred by the seller you are fine. The login page will open in a new tab. Were always here to help. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. What should I do? Has anyone had this before? The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. is there a way to contact stubhub that isn't their phone number, facebook or twitter. Is this your company? StubHub has resolved 66 complaints. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. 292 . Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. again worst customer service ever. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! No phone number, no email, no chat. Open our virtual assistant, click on "Contact and our 199 Fremont Street, Floor 4. you guys are a huge corporation and you cant even get a total right. Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. StubHub is a ticket reseller. Open our virtual assistant, click on "Contact form" and let us know how we can help you. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. 11-10-2021 . This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sorry we couldn't be helpful. 4)Identify and Anticipate Needs Customers don't buy products or services. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. I listened my tickets on StubHub as mobile transfer and. As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. It's often the quickest way to sort something out. Customer Service Number: 1-866-788-2482. Here's what's shakin' on South Island. How do I get it fixed? I requested a refund on December 21, 2021 and have not received anything - not even an email update. Selling tickets and delivery expectations. The latest complaint misleading ticket sales was resolved on Aug 29, 2014. My American Tourister luggage is defective. Under 'Have an access code,' select 'Find your order. Are you the buyer or seller because you post is confusing? Lorem ipsum dolor sit, amet consectetur adipisicing elit. Corporate Phone Number: 1-415-222-8400. Please log in again. This may include details from your tickets (so be sure to keep them), or information from the event venue. Customer service all the way to your seat, 2000-2022 StubHub. StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. A person pretends to be from StubHub. We'll do our best to get back to you in the next 24 hours. Our help is free. still has not resolved my issue. Recieved tickets for the steelers game for christmas day when we got there our seats were not together! Are you the buyer or seller because you post is confusing? Heres what to do. Stay away from this company unless you want to get screwed. They have ruined my World Series experience. I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent. StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? Use of this website signifies your agreement to our, / Changing your default email address or phone number. 1,915 talking about this. Delivering tickets 21. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Hello, they solved something for you. Product shipment, payment, communication, billing, and any kind of service-related complaint about StubHub can be filed via the specific StubHub complaint section. My Listings. All Dates. I cannot find any way to contact StubHub.

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