how do i use my air canada travel voucher

The electronic Voucher from Air Canada airlines expires on the date mentioned in the email and is not valid after that. eCoupons are valid only if received from Air Canada, Air Canada Rouge or Air Canada Express (operated by Jazz Aviation LP). Once your electronic travel voucher expires, it will no longer be valid. Air Canada customers can still elect to have a fully transferable Air Canada Travel Voucher (ACTV) with no expiry date or converting the value of their ticket to Aeroplan points with a. My membership with Aeroplan is through a TD bank (Toronto Dominion) credit card. For ticket purchases, you can use up to two (2) eCoupons provided that the total cost of the ticket purchase is covered fully by both eCoupons. 9. Heres how: Provide proof of the form of payment used to pay for the seat or travel option, Include the details of your unused Air Canada eCoupon. ACCredits are not credit or debit cards and have no implied warranties. Meantime, thanks to posting on here, I do know the answer to the question I wanted to ask! Any remaining balance will be reduced to $0.00 and will no longer hold any value. eCoupons: A special form of coupon issued to all users through the emails sent by the airline itself. My aunt bought my ticket, but the website makes it seem like only I can use the voucher since the ticket is in my name. Beginning January 1, 2022, if your ticket was purchased directly from Air Canada, you'll earn miles based on the flight distance, branded fare, and the purchased fare class/fare class flown. Treat your eCoupon with care. CIBC bank (Canadian Imperial Bank of Commerce) is also a partner in Aeroplan. Now this is for Canada/Europe (ta && ta.queueForLoad ? It is a 15-digit code with a corresponding 4-digit PIN. How you apply for a refund depends on how you bought your ticket or vacation package. Great news Robin.. taking them to task. This is starting to give me a headache. Furthermore, customers who already opted for an ACTV or Aeroplan points will have the option to exchange them for a refund. Unfortunately, because of system limitations, only one (1) form of payment is accepted when purchasing a seat or travel option for an existing booking. From the list of available flights on your trip date, choose any flight. Option 1 For faster credit, redeem your electronic travel voucher when you complete your booking with Air Canada Reservations, your travel agent or at an Air Canada staffed airport (simply provide the voucher number to Re: Air canada travel vouchers Jul 4, 2022, 12:41 PM Save I'm in the same situation. The voucher can be used multiple times, is fully transferable and has no expiry date." It says I'll get two emails within six weeks with the vouch number and a PIN number. You may have requested to convert your ticket value to an Air Canada Travel Voucher. In certain circumstances, travel vouchers may take longer to deliver on your credit. I have read, several times, the booking conditions on the website, and sure enough it says fully transferable. You can use it to buy a ticket from United. Emailed several different departments and talked to an agent without success. Save. If the fee or travel option cost is greater than the balance of the eCoupon, please use another form of payment. Check In Now. If the price of the ticket is less than the value of the eCoupon, the remaining value of the eCoupon is retained until the eCoupon expires. To use our mobile site, please enable JavaScript. You'll need to have your 15-digit ACCredit number and corresponsing 4-digit PIN handy. more, You seem to have JavaScript disabled. Beginning immediately Air Canada will now offer refunds to eligible customers. You can use an Air Canada Travel Voucher to book your next flight on aircanada.com or a flight and hotel package to Mexico and the Caribbean only (excluding group reservations) on aircanadavacations.com. Could anyone advise me what to do next? However, the points are significantly less as you make the conversion. You followed the procedure to the letter. But I'm sure someone more knowledgeable will be able to confirm, my (ta && ta.queueForLoad ? I worry that say you accept the Aeroplan points and a lots of others who use this do also, What if Air Canada then devalue their Aeroplan points system. Customers who purchased a non-refundable ticket for travel on or after February 1, 2020 but did not fly can finally get a refund from the carrier. Refunds are available to those customers whose flight was cancelled or who voluntarily cancelled their flight for any reason, and who wish to submit a request for a refund to their original form of payment. lamentforanation 3 yr. ago The moneysavingexpert website is extremely useful, for all kinds of things. View #1: https://www.aeroplan.com/home.do#/ Read the Terms and Conditions, linked at the bottom of the page. Air Canada has also extended its existing goodwillpolicy so that customerscan make a one-time change without a fee for all new or existing bookings made through May 31, 2021 for original travel until May 31, 2022. I previously requested an Air Canada Travel Voucher but haven't received it yet. This is a BETA experience. Air Canada Travel Voucher. ACCredits are not redeemable toward the purchase of Air Canada Flight Passes, Air Canada Vacations products and services, Air Canada Cargo products and services, Air Canada Maple Leaf Club membership fees, or for the purchase of third-party Air travel. Fares presented on the website are quoted by the Pricing Strategy of travel services, in circumstances like seat availability and demand it can be different. From the list of available flights on your trip date, choose any flight. ?, I would prefer to get a refund but that may not be an option. I assumed it was one of those automated, no-reply emails. I have been waiting 7 months. I have been waiting for mine since 21st May. I'm ready to start contacting media and government agencies. Until the Air Canada Travel Voucher is fully redeemed, it can be used multiple times, is fully transferable and has no expiry date. This new policy will providemorecertainty and flexibility, so customers can book their future travel with greater confidence and we look forward to welcoming you back on board.". You may have requested to convert your ticket value to an Air Canada Travel Voucher. in conjunction with an Air Canada, Air Canada Express or Air Canada Rouge flight. Trying to sell vouchers worth $4k. Look under Payment Summary on the payment page if youre booking an Air Canada flight or making an Aeroplan flight redemption. Indicates an external site which may not meet accessibility guidelines. ACCredits cannot be used for payment of air travel wholly over the services of any other airline, or for the payment of a flight pass or ticket which is part of a group booking. The toll free numbers 800, 833, 844, 855, 866, 877 and 888 are only available in the US and Canada. Effective today, for new tickets purchased on or after April 13, 2021, Air Canada will provide customers an option for a refund to the original form of payment in instances where Air Canada cancels their flight or reschedules the departure time by more than three hours, irrespective of the reason. Electronic vouchers can only be redeemed to cover the base fare of a new flight reservation. This is the version of our website addressed to speakers of English in the United States. Oh maybe I got a lot longer to wait! Entire branding is notable for significant purposes only and does not signify any involvement with any airline or organisation. Unfortunately, because of system limitations, only one (1) form of payment is accepted when purchasing a seat or travel option for an existing booking. I now use my points only on flights within Canada. We do not own any travel services or We are not the airlines, hotel, cruise, and car rental as well as we are not associated with any of them. But I don't think I'll by flying with air Canada anytime soon. Please note that if you received your electronic travel voucher as a form of compensation under the Air Passenger Protection Regulations, it does not expire, but you might need to call Air Canada Reservations to re-activate it if not used within one year from the date of issue. ACCredits can be used as a payment method for bookings made via a mobile device and for payment of self-serve check-in options online. In support of its travel agency partners, Air Canada confirmed today that it will not recall agency sales commissions on refunded tickets that they process. If your (ta && ta.queueForLoad ? If you have any doubt related to our services then you can drop your queries or concern at feedback@flycoair.com. To purchase a gift certificate: Fill out the form below. If the price of the ticket is less than the value of the ACCredit, the remaining value of the ACCredit is retained until the ACCredit expires. Visit our COVID-19 hub for where we fly, entry requirements and more. All the logos, trademarks & copyright material belongs to their respective owners. Then, that remaining value of $1,849.89 is used to calculate how many Aeroplan miles you get. Information on scheduled and estimated departure and arrival times, delays and cancellations. If it is lost, stolen, damaged, destroyed or used without authorization, the value will not be refunded. If the cost of the ticket being purchased is greater than the value of the eCoupon, the stored value will be depleted to zero and the difference must be paid with another eCoupon, Gift Card, eGift card or other accepted form of payment. Tried tweeting, facebooking, and even e-mailing. You might find this news article about AC vouchers published yesterday interesting: https://www.ctvnews.ca/business/air-canada-offers-vouchers-with-no-expiry-for-cancelled-flights-1.4950566. Air Canada eCoupons are fully transferable. They generally won't sell you a ticket from one Canadian city to another unless it's part of a longer itinerary, and Air Canada won't operate a plane from one US city to another, but if . If you received an electronic voucher while in another country and it is in a foreign currency, you can still apply its value toward your next booking. My voucher number has 13 digits instead of 15 and starts with 014 instead of 144. A parental consent letter or affidavit authorizing travel (if the . 5. ACCredits cannot be used for payment of air travel wholly over the services of any other airline, or for the payment of a flight pass or ticket which is part of a group booking. ACCredits will not be accepted if the number is invalid, has not been activated, has been deactivated, is declined or cannot be found within the system. I sent them a final notice. I prefer to book the flight I want for the best value I can find, directly from the airline and use my Aeroplan for bookings that I make. You can redeem eCoupons to purchase a variety of air travel and ancillary services offered by Air Canada, Air Canada Express and Air Canada Rouge operated flights (terms and conditions apply). These vouchers are not accepted as a payment method when you use the mobile app of Air Canada or use it during self-serve check-in options online. So just called AC(888-247-2262) and spoke to a rep. Go to the Book my flight option. It is also good to be aware that our Prime Minister has said that international travel to Canada may take many months, even to there being a widely available vaccine. The use of two e-Coupons is possible when it covers the cost of the flight booking. The voucher is fully transferable, can be used multiple times and never expires. Post the question on AC's social media accounts. Seat or travel option purchases for an existing booking: If you purchased a refundable fare or travel option, the portion paid with an eCoupon will be refunded to your original eCoupon if the eCoupon is still active. Expedia's agents gave me a hard time and a lot of confusion -Trying to avoid sending the voucher request to Air Canada for some reason. If you are experiencing problems, please try our. If I want to get flights outbound on June 1 and inbound on June 21, I can book the outbound flight a year ahead, but have to wait 3 more weeks to book the inbound flight a year ahead of that date. Once the ACCredit expires, the balance will be reduced to zero, deactivated, and no further usage will be permitted. Search for Air Canada or visit the official website through the link embedded in the mail. They are acceptable on Air Canada, Air Canada Rouge, and Air Canada Express. Customers should retain their original eCoupon until the stored value reaches zero and all travel for which the eCoupon has been used as a form of payment has been completed. Air Canada reserves the right to deactivate or reject any eCoupon issued or procured, directly or indirectly, in connection with fraudulent actions. Aeroplan. My refund took about 5 days for it to be credited back to my CC. "In addition, Air Canada has revised its booking policies for all future travel. Preparing for a flight, airport security, health concerns and more. Stay Safe. 1. Air Canada Travel Vouchers are not redeemable toward the purchase of Air Canada Flight Passes, group travel, Air Most Canadians really don't want to jeopardize that success and some additional socialising by permitting international and American visitors into the country. Air Canada Travel Vouchers: These vouchers are handy with the capability of using multiple times. We suggest you print and keep a copy of your email so you have a written record of your eCoupon number and PIN. For faster credit, redeem your electronic travel voucher when you complete your booking with Air Canada Reservations, your travel agent or at an Air Canada staffed airport (simply provide the voucher number to the agent at the time of booking). A place for discussion of Air Canada flights, events, destinations, Aeroplan, service directors, concierges, flight attendants, gate agents, airport experiences, challenges, compliments- just about anything! Air Canada reserves the right to reject any claim for replacement of an eCoupon where there is suspicion of fraud or dishonesty (e.g., altered eCoupon or false request for replacement). However, it does not expire when given as compensation under the Air Passenger Protection Regulations by the airline itself. Be very cautious using the voucher to make sure you get the full value applied. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106711114', '');}, 'log_autolink_impression');flights. eCoupons cannot be sold; unlawful sale or attempted resale is grounds for seizure and cancellation of the eCoupon without compensation. Once the form is submitted, you can call us at 1 877 464-8448 (then press 0) or you can wait for a member of our team to contact you within the next business day to process your payment. Alternatively, you may use, https://forums.moneysavingexpert.com/discussion/4948617/dialing-an-888-toll-free-number-from-the-uk. The Air Canada Travel Voucher is not accepted as a payment method for bookings made via the Air Canada mobile app or for the payment of self-serve check-in options online. Air Canada. According to the press release, with today's announcement, Air Canada is extending a refund option to all eligible customers with tickets for travel dates on or after February 1, 2020 and who purchased their ticket before April 13, 2021. Indicates an external site which may not meet accessibility guidelines. Please respond to the following question: If you received your ACCredit due to a situation covered by the Air Passenger Protection Regulations, your credit does not expire. First, these 2 planes flown by Air Canada Express will never be equipped with WiFi. One thing is for sure, I will find out when the time comes to contact them. Part of their deal had. You'll need to have your 15-digit ACCredit number and corresponsing 4-digit PIN handy. Status of Air Canada flights by route or by flight number. To redeem your Air Canada travel voucher on the website, you can take the following steps: Navigate through the website of Air Canada, www.aircanada.com. Air Canada will notify you (the holder of the Air Canada Travel Voucher) of any changes If you misplace these numbers, youll need to complete our Customer Assistance form in order to retrieve them. All but 2 provinces have flattened the curve. For ticket purchases, you can use up to two (2) eCoupons provided that the total cost of the ticket purchase is covered fully by both eCoupons. ACCredits may be redeemed at aircanada.com, via Air Canada Call Centres, or through a travel agent if the booking is made at aircanada.com/agents. **Ha. July refund application finally opens (late) online so we requested a voucher, as we are planning on using Air Canada again. I have been waiting 7 months. Status of Air Canada flights by route or by flight number. Additional information: I will email you the confirmation email with voucher numbers and pins: Dear Air Canada customer, We are happy to send your Air Canada Travel Vouchers with a combined value of 3814.70 USD, split across multiple Travel Vouchers for your convenience and security. * Air Canada Express refers to flights operated by Jazz Aviation LP. I have some travel vouchers from last year, and see that air canada have now made these with no expiry date, and fully transferable. Has anyone tried phoning an airline recently. Like all frequent flyer programs, Aeroplan has its sweet spots and tricks to unlock the most value. Please check your inbox or junk folder for a confirmation email from CustomerCare.ServiceClient@aircanada.ca or actravelvoucher@aircanada.ca with the following subject line: Your Air Canada Travel Voucher has arrived. Some countries require one or more of the following documents when travelling with a child: The child's birth certificate showing the names of both parents. Visit our COVID-19 hub for where we fly, entry requirements and more. These credits cannot be used for air travel payment over the services of either airline. You may opt-out by. You can check the balance of your eCoupon online at any time. For more information, review the terms and conditions below or visit our Cancellation Options page. You may have requested to convert my ticket value to somebody Air Canada Travel Voucher. Once your eCoupon expires, it will no longer be valid and will no longer hold any value. If the price of the ticket is less than the value of the ACCredit, the remaining value of the ACCredit is retained until the ACCredit expires.

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