lg washer rust recall

True steam model. So you as the consumer dont purchase an LG !! Not sure how The LG Washer class action lawsuit was dismissed on June 20, 2019. Lots of complaints about the rust issue. I dont know how to join but Id sure like tomine is doing the same thing! My LG is also reusing around the leech dispenser. My LG washer started rusting at the bleach compartment which I have never used and now it has spread around the rim and onto the detergent dispenser. I also have a lot of rust around the bleach dispenser. Ive followed the directions as per instructed by LG when putting in the bleach and I am still stuck with this problem. I have called the corporate office and they hang up on me several timeswhat ever happened to the honor of providing good quality products. I can see the rust has spread. Product Information. Waste of my money. My last washing machine had the same problem, it was a different brand. After 6 years these rust flakes started to come out and destroyed my white clothes. Rust LG was aware of the problem and had offered compensation to affected customers. Apparently we are not the only ones. And to add, the cap at the bottom of the tub breaks off. My LG washing machine has rusted around the top of the tub in addition to the bleach dispenser area. Most of our loads use an oxy clean non cholorine bleach. We also are have the same major rust problem with our LG wave force. LG has lost this customer for future appliance purchases. i just purchase this Duowasher at costco thinking it was awesome to have a lower washer for small loads of laundry. The rust has since spread to the drum. How do I join the class action? I am going to have to buy a new machine. My husband took it apart and sanded down the rust then repainted it with appliance paint. I would also like to learn more about this class action. Gave it back to them, But there seem to be front loaders more that tops these days. I also have a serious problem with the rust of my LG TOP LOADING washing machine, by the bleach compartment. IT JUST NOW STARTED RUSTING AROUND THE BLEACH DISPENSER ! that reports on class action lawsuits, class action settlements, 4/12/2021 Greenworks Electric Pressure Washer. The money we paid was not worth the time It lasted. Trust me, I just bought a GE piece of junk that they are already replacing for me, but I have moved the LG to my rental, but if I cant sand and paint, I am just going to try to sell it for something. I bought an lg direct drive from Best Buy in November 2019. I do not know what to do at this point. We have same LG top load washer problem. Ill never buy LG again. Share you leg rust on social media. A work-horse product such as a washing machine shouldnt be expected to be babied. Well I dont pour Clorox on the hinges. I try wiping it down every time I use it, Cleaning it, but rust still keeps coming out. Ruin $1,000s of dollars in sheets towels and bedspreads. Other parts inside are slowly dusting. How can I fix this ? Washer is a little over three years old. This washer started this problem after one year. They should not have had bleach there maybe fabric softener but BLEACH. status of any class action settlement claim. In my long lifetime, I have never had an issue like this. THIS IS A MATERIAL DEFECT IN MANUFACTURE. ), strictly a cosmetic issue NOT covered by warranty. We leave the top open after every use. This machine was super expensive and replacing it will cost even more. My parents washer is doing the same thing. I did a search about this issue and found this page. I commented long ago but still dont know anything. I also purchased an extended warranty and was told by an LG representative that rust is cosmetic and not covered. our LG (life isnt good) washer is also rusting out. How disappointing! The titanium touch-up paint does not match the door finish. What greeting judge dismissed this case? Thing is I never use bleach. We have same problem with our LG model WT4870C. I have been plagues with this problem as well since I bought my LG washer in 2013. Then they blame the consumer. Paint is flaking off too. Rust is CANCER to a metal appliance. But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. NOT SO!!!! The plaintiffs say that considering that expensive appliances such as washing machines typically last at least 10 years, the short time it takes for rust to plague these LG washers is significant. Probably to costly??? On my LG WASHER the area around the bleach receptical has rusted and so has the bottom of the washer front. LG wanted to schedule a technician to come out for inspection and give me an estimate for repair. Despicable. Theoretically, high-grade stainless steel can last a lifetime, provided it's well. How can they keep telling people that when they have so many complaints of the exact same thing? This washer is only 3 years old and already rusting!? I was not able to sand and paint the rim of the machine since it just crumbled away up too high to be a splash guard to the main drum. The rust started around the detergent dispenser, jet spray, bleach dispenser and around the rim. I will never purchase LG products again as they do not stand behind there products. Bleach somehow makes its way into the color loads. My washer is totally rusted around the bleach outlet. If no water flows out, soak a towel with hot water and place it around the faucet to warm it for 5 minutes. Will never by LG again. There are rust stains on many of my white sheets. View Complete Recall Details. Have a top load washing machine which I purchased from Best Buy. I would like to file a claim on this machine. Im on a disabled budget so I guess I will have to keep the clothes, linens, etc. We investigated our machine further and after removing tub noticed the tub hub on top of outside tub was horribly corroded. I called LG about the problem after 2 yrs into my purchase. It formed on the edges of the corner where you pour the bleach. My washer has lots of rust!! High end meaning expensive and not worth 50 cents. I have same rust problem around bleach dispenser. We purchased an LG top loader washing machine in 2017 and its been nothing but trouble! Please keep me posted if another class action suit for Rust on Top Load washers gets revitalized. How do I join the class action? Im having the same problems as others have mentioned. But nowhere do LG address the space that is underneath between the plastic top and the track it is clipped into. We paid top dollar for this set when purchased. The judge who dismissed the class action was probably paid off by this corporate giant. The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem cosmetic or blaming it on inadequate care by the consumer. Put me on board we have one of these rusty washers as well almost new machine Ill never buy and Lg product again not to mention its balance issue and likes to destroy other things. Absolute trash. My mom has been having the same issue with the rust on the machine. My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. The only way to stops these crooks is to hit them in their pocket books and not ours. using detergents (according to this info) containing chlorine or active oxygen causes a chemical reaction whereby the iron and manganese particles crystallize and stick together to form flakes. I have the same problem. It started around the bleach dispenser and I never use bleach, so it cant be a consumer maintenance issue. Terrible! I have reached out numerous times with photos. They want us to pay for any repairs. I put nothing in the dispenser yet it fills with water. I just purchased a new set. My Grandson was furious at me for ruining a sweatshirt he had! The lawsuit claimed the Samsung appliances were. When I contacted the warranty company I was told that it only covered mechanical issues. Its starting to get on my towels and clothes. They blame it on the consumer. UE messages even with little laundry and rust on the bleach dispenser Our laundry comes out with so much rusty flakes and most light garments are ruined with rust stain; some bigger rusty flakes can be manually rubbed off of garments before drying but that leaves rusty mess on laundry floor and tub, and therefore more manual cleaning for us. Does anyone know what happened to this class action lawsuit? This is totally unacceptable. They say its lack of taking care of the product if I could take pictures of our machine and attach to this post I would , besides the rust issue this machine looks brand new. I take it none of the problems that were having is listed in the warranty? I have this problem too.and have tried tub cleaner to rid the residue but it only gets worse. Its now dropping into my clothes while being washed. Ruining close and now is starting to make a hole all the way through. Outrageous lack of quality control. They ignore my emails, or say that they cannot help me. Can we still get in on the suit? We were given the warranty companies information due to having a 4 year warranty and were told from them that they only cover if machine is not operable or leaking. When the removed the top cover/ plate of washer we found that much of the underside is rusted. LIKE YOU ALL CALLED THEIR 800 AND GOT THE ONE YEAR WARRANTY SPEECH ETC. Had NO idea others were having this same issue. Having the same issue. Cant believe there was not a voluntary recall about this defective washer. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. The end result to the rust problem is at best destroyed clothes, but worse the potential for someone to get cut on the dispensers rust and have a severe tetanus reaction and die. This is clearly a manufacture defect. I have similar rusting issues with my high end top load LG washer. What a disappointment. I am upset that I spent so much money on the LG and even recommended it to friends and have to deal with this issue again!! Can someone reply to me or make a comment here about what is happening for this situation? Nine related injuries have been . It has spread half way around. LG actually came to my home to look at the washer and claimed it to be cosmetic. TOTALLY DISAPPOINTED! Yes, this means for over 6 months we had refrigeration except for our 2nd fridge in the basement. Ours was purchased in 2015 or 2016 from Home Depot. I know I didnt chip the paint, I know very well what I saw was corrosion from bleach/moisture. The LG defense saying the consumer is to blame is ridiculous in my opinion. LG is at fault, not the consumer. There are 16 pages or more of consumers with the same issue about the LG Top load washers rusting They all started rusting soon after they were purchased. It is shameful that the class action was dismissed! expected to be mailed out. It is absolutely horrible to spend Top Dollar on a supposed High-End Washing Machine only to have it LITERALLY fall apart in front of you. The rusting out around the dispenser started on mine within 3 months of purchase and even though Ive followed ALL the manufacturers care instructions in using the tub clean function once a month, etc, its done NOTHING to stop the gradual increase of rusting. Will need to buy another washer machine. Can i still join in on the suit. Mine is also rusting around the bleach dispenser. Glad to know that Im not alone in this. you can also install a whole house filter that traps manganese and iron. Mine has rusted so bad its going to rust through pretty soon. Your email address will not be published. This describes my nightmare with the LG washer. It is falling into my machine and causing stains on my clothes. My washer rusted around the bleach dispenser it ruins our clothes, the bleach drains into the side of the washer before the washer starts and stain the wash. My washer is doing the same rusting issue, its less then 2 years old. Now I call & they tell me that there is no history of my complaint. Im willing to stop using the bleach compartment to stop the rust from returning or growing. I am very disappointed with this washer. LG Electronics 1457 complaints 445 resolved 1012 unresolved File a complaint to LG Electronics LG Electronics contacts (added by reviewer) Phone number 8800 200 7676 Website www.lg.com Category Appliances & Electronics View all LG Electronics contacts In our lab tests, Top-Load HE Washers models like the WT7900HBA are rated on multiple criteria, such as those . Thank you. Costco is having me go through a insurance company for this matter. I have the same problem with my LG top loading machine. I am also having an issue. Add us to your lawsuit. No looks like I need a new washer as I dont want the breaking rust falling into my laundry. Had a Kenmore top loader with same bleach set up for more than 10 years without a speck of rust! My LG washer was also bought at Sears and it has been ruining my clothes too. Fortunately, the warranty service has been wonderful and worth every penny weve paid for it since buying this home in 2012. I have the same problem as you all. It is comical to say the rust is due from using the machine in the manner in which it was designed. Cheap Chinese steel. Any replacement parts for the ENERGY STAR Qualified LG 4.7 cu. All I want its the machine fixed-or the problem taken care of . I have an LG top loading washer, Model #WT4870CW, that was purchased on 6/4/2013. If they dont fix it, well be steering away from LG. I never use Clorox bleach or clothes softeners. About 2 years later we started noticing the exterior finish around the bleach dispenser bubbling and then it started to the finish started to peel. Never ever buying any LG products again. I need to be added as well. I only used bleach every few months and stopped completely over 5 years ago. I am really upset having this low quality for 2000 $. LG has the very worst customer service I have ever encountered. Disconnect the water supply hose from the washing machine, and then open the faucet to see if water flows out. Will never buy another lg product. There must be something we can do. Top Class Actions is a legal news source This machine always needs the balance cables replaced. Add me to the lawsuit. I cant believe so many people are experiencing the same thing as I have. Same issue plus rust at hinge area. Add me to the lawsuit! I also have this problem with my Lg top load washer I bought in 2012. Rust is in the bottom of my LG washing machine and there is no way to remove it. Mine began about two months after I bought it. They should really want to keep their customers happy and repair or replace the faulty equipment. Thanks. We have the same rusting problem. Same rust issue as other people. Pieces of metal have come off and stained clothing. I have the same issue. I had a kenmore for 20 years plus and no rust. The instructions do say not to get Clorox on the lid. How can I be a part of this class action????? Company does not always pay the repair company for labor. Please add us to the class action. This has been rusting for a few years, just decided to call. If the class action is re-opened, please include me. Why was the class action dismissed? LG Waveforce Washing Machine Rusting Top Replacement Save $1000 Bugman Vlogs 582 subscribers Subscribe 114 Share 19K views 2 years ago ARTHUR DIY washing machine top replacement due to rusting. It is rusting where the spray comes out on the final rinse. And yes i am dealing with the same issue if everyone that has this issue would take pictures of their rust issue and flood their website with this problem for the consumers who are going to purchase their products and the site where you purchased also pictures to that website you have to hit them in their pockets cause they are not going to repair anything and there is right now a class action suit for the condensers in their lg Refrigerators so i am posting pics on every website that i can find that carries their product as well as calling the BBB here where i live if you cant hurt them one way hurt them Another!!! Hey Mark, how did you join the class action? I will NEVER buy another LG anything! Mine is completely rusted where the bleach is placed. As of this date will not buy other Lh product of this nature. Please contact me if any other action is taken. Ive been in communication with LG over the years sending them pictures and they just say its my fault for not wiping away the bleach. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. Our washer isnt just rusted, it is perforated through the top. Pieces of rusted paint chips are always inside. LG will not take accountability for poorly designed product. Any advise is appreciated. I spoke to several people and say that was inferior metal used or a bad paint job to seal the metal,, interesting not sure where they were made but just got a notice on our Toyota 4 runner about defective white paint over metal stay tuned. I purchased the Lg washer on 2013 and the machine is rusted around the bleach dispenser area, the clothes are coming out with musty smell. Ive notified both the manufacturer and the Sears store I purchased it at, to no avail. So upset. We have only had the machine for about 4 years. I rarely used liquid bleach because I prefer OxiClean in powder form more so. Also, rust is like a disease. https://topclassactions.com/wp-admin/admin-ajax.php. please add me also if another class action is files, not only do I have rust around the bleach dispenser but the metal on the outside had green oxidation on both the washer and dryer. Although we stopped using the beach dispenser, the problem continues to grow. I REGULARLY RUN THE CLEAN CYCLE PER THE INSTRUCTION AND REGARDLESS, CLEANING THE TUB OR WITH CLOTHES, RUST SPECS ARE ALL OVER EVERYTHING THAT COMES OUT. such links, we may receive a commission, but it will not result in any additional charges to you. I spent $1000 on this washer and 7 years later a piece of junk due to excessive rusting! I am now into the 3rd hour since going at it with my dremel because no matter how much I sprayed air, suctioned with the shop vac, etc, there continued to be huge flakes of rust and literal piles of fine rust dust all around the top of the basket. I DO NOT use bleach at ALL. Rust was surface-only at beginning and appeared to the right of the Dispenser box. LG Class Action Says Washers Rust Defect Ruins Clothing, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. Not a chance! How do I join the lawsuit? According to the LG class action, the LG washer rust stems from a manufacturing defect associated with the top loading washers' tops. Today I was cleaning the washer and the whole dispenser part collapsed in my hand and have a big whole all rotted through. I bought top load washer in 2012. Same issue rusting out around the bleach dispenser. I cant believe there was no recall on this matter. At one time or another. Im sick to know this and its non-returnable. Sounds so familiar! all around bleach dispenser. More often than not, rusty stainless appliances are the result of incorrect and overzealous cleaning by owners. Bought it because supposed to be high-end washer and a reliable company. I went to where I purchased it & they gave me LG Service #. Please add me to the class action lawsuit. I was stuck with this issue and what an eye sore. Bought in 2015. I will check the underside of the cup to see how bad the rust has spread. We like you have been finding damaged clothes off and on for more than a year. Just fix the problem and own the poor design ( basically use better appliance paint and do what needs to be done to make sure the paint lasts at least as long as the motor!). to no avail. But if you read my reply to the other Gentlemen you have to hit them where it hurts because they are definitely going to hit you where it hurts in your pocket because you are going to have to pay for the service call and the repair on a machine that lg knows that has been a ongoing problem and as i have stated post pics do different websites about the problem for other buyers will know to stay clear of LG as well as contact your BBB and file a complaint!!! Please put me on your list for class action suit. I will Never buy a LG anything again because of it. Individual plaintiffs also seek to represent two subclasses for California and Missouri consumers, respectively. All around the bleach tray has rusted and the white paint is chipping off. I always find water in the bleach dispenser after doing a load of laundry. Also having this same issue. How can this not be due to poor design and/or materials used a class action suit? On the left side of the washer where the Bleach Fill/Drain is located, it has rusted completely out to the point that rusted metal pieces are building up around the drum and some getting into the laundry. I would also like to join the lawsuit. administrator or law firm. Im very disappointed in the quality of this LG washer. After 5 years I am having to buy another washing machine.I will be buying another LG. I can take pictures of the rust around the bleach dispenser AND rust spots on my sheets, towels and clothes!! On top of that Ive ruined a lot of expensive clothing using my 2017 LG top loader washer. Ive never had a washer rust before! And, based on all the comments, this has been a known issue with no corrective actions taken. Unfortunate it was dismissed. They were no help whatsoever. My lg washer is rusted where the bleach goes. Total rip-off for the price we paid. Despite manufacturing a defective product, LG representatives allegedly deny the issue and place the blame on consumers. We have the same rust problem with our washing machine. According to the LG washing machine class action, the rust is not only an eyesore, it can destroy clothing put into the washer for cleaning. Clearly, the added mess or extra cleaning process defeats the purpose of any washing machine, let alone LG, and extremely disappointing. I purchased mine October 2018, and the bleach dispenser bubbled up and damaged the paint In less than a year As much as I wipe it around, it still damaged the paint around dispenser. They promised to call back. I am going to try their suggestion of using citric acid. May make a few calls. LG is taking advantage of US consumers and the government is allowing this garbage to come into our country. Rust is around the top, but more than just around the bleach area of the machine. Ive had to make cleaning cloths out of some of my best towels. Electronics knew all about this. Please help. It started not long after owning. I too felt I bought top of the line washer and dryer. Mine too, its SO BAD. I would like to know also. The repair people were beyond frustrated with the company and now will no longer work on them. even though she is going to say shes not allowed to do that, that is not true they can give their first name and their ID NO.They are highly trained on how to get around your issue and will even lie and say that they will look into the issue and call you back or their going to have to escalate your call to another dept. I was routed to call center where I spoke to a Dan (who was located in INDIA), so L.G. My LG washer is starting to rust right side of bleach dispenser. Then they blame the consumer. John A . I need a new washer asap so I dont know if you need anything from my before I go ahead and replace this machine. Me too. My LG is rusting were the water spout and the bleach cup is and is flaming off into the tub, it stains clothing and looks terrible! I purchased product in 2018, started rusting in the first six months of use. A repairman came and knew immediately what the issue was and put a new part in. We bought our LG washer in 2015 and we have this same issue with rusting under and around the plastic bleach insert. When I said I needed to talk to my husband first, they encouraged my to pay the Technician saying I could get a refund if I changed my mind. Im experiencing the same thing. We purchased It in 2012. What a joke!! I tell them that everything about the breast getting on my clothing my linens my nice clothes and they are telling me there is nothing they can do about this issue it is a cosmetic issue and I told them that that is not good enough I would like to be put on the top clack class action suit also.

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