comcast construction department

You'll work with a family-like team that supports you and has your back. I will be here if you continue to experience difficulty. I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . .it isn't easy to contact them even when part of your job directly deals with them. I responded to your private message, Please send a response there. Yeah sounds like similar situation. During this time, all Internet-connected devices and services will be down, so you may need to plan for alternate accommodations. I've got a project up in Michigan that requires a few utility poles that need to be relocated. I apologize to hear of the issues you keep running into when trying to get this tap installed. Do you have an existing serviceability request number and is your new construction home finished being built? Here's 45 direct-to-department phone numbers for Comcast, because sometimes reaching the right person at Comcast is so maddening you want to start swinging a hammer in the local branch. Now were getting ready for whats next our next-generation network thats faster than ever. - Oversee Coax and Fiber build to Residential and Commerical buildings. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. . 0000203341 00000 n Thank you so much for reaching out to us here on our Community Forums platform. 2304870. New Kensington, PA 15068. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. Engineering Department 120 K Street, Third Floor Lake Worth, FL 33460 Attn: (561) 357-6400 Office (561) 964-3499 FAX Mr. P. Eddie Herron, Manager OSP Planning & Engineering Design AT&T Utility Coordinator PH3103@att.com (561) 540-9262 Direct (561) 964-3499 FAX I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Can you please send me a PM with your name and address? Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. Were enhancing this network over time and location-by-location, which briefly disrupts your services. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. In most cases, these lines are installed when your home's being built. Sorry to hear about the trouble. You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm Our goal has always been to deliver the speed, reliability, and performance your business can rely on. 0000004603 00000 n @user_1eb5a5 Hmm. I've had the same issue for nearly a month now. 0000012032 00000 n If you ever find the secret sauce please share with me. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division. 0000003762 00000 n Internet Help & Support. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? Calling 8-1-1 before every digging job gets the underground utility lines marked for free and prevents undesired consequences. See https://comca.st/3vNQ9Ag for an example. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. Supervisor put in a ticket. 0000202688 00000 n Were enhancing the network in your area to bring you the best experience possible. which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. Hi, gangelo88. 0000006653 00000 n Please allow us the opportunity to help and we will see what we can do. I just did, now can someone finally help me? My cable has to be run in the air. I have been trying to get service for over a month now. We handle installation and activation, plus provide on-going support. Select "Xfinity Support" from that list, An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. We can help with both the service issues and the exposed cable. I want the service but something has to be done. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. They've been tough to track down and I keep running into dead ends. Restrictions apply. I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. I appreciate you taking the time to reach out to us here on the forums. It's been 2 months and I still have nothing. Sounds just like what I'm dealing with. 0000001745 00000 n Thank you! I have had this identical scenario happen 4 times now. hb```l^@(a4(,s3mY Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Hey admindusaz, I'd be glad to assist with facilitating contact with the correct team. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. Get in touch with a Comcast specialist. Hello @lanannak. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. We can help with both the service issues and the exposed cable. Hey @user_42efc9! I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. Please create your own post and we will be happy to help. I am so sorry to hear that you are still waiting for confirmation of serviceability. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. - Construct estimates for all Multi . The work is done by a contractor Comcast hires. New Comcast Construction jobs added daily. Let your business or community stand tall with a custom network infrastructure. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Thats why offering high-speed, high-performance connectivity on a powerful Gig-speed network can really make a difference. I've talked to people in the actual construction department maybe 5 times. The opportunity to be a part of something that impacts millions of lives. Edit2: kicked back to sales, god damn it. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 Hey there, @user_a0f167. Let's get started by having you send us a direct message so we can help. DEPARTMENT NOT PRESENT CAMBRIDGE TRAFFIC DEPARTMENT No work Jonathan Brown (jbrown@cambridgema.gov) - for detour plans & line striping . 0000003459 00000 n Can you send us a direct message? We know this can be frustrating, and ask you provide us with your, If your residence in the same area as your business location, your Xfinity services may also be affected. Internet Speed Test. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. The "chat" button in the top right leads me to nowhere, there's nothing to search for and says there are zero communications. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Grasshopper is a cloud-based, virtual phone system for small businesses. Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. register their mobile number in My Account. We can't cut our grass without moving the cable. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. I told them get me connected then we'll wory about pricing at this point. 0000009955 00000 n No one at 800-COMCAST seems to give a hoot about an appropriate contact. Comcast, 25625 Telegraph Rd, Southfield, MI does not need a license for in this area. Comcast Construction - $13,000+ Official Response. Thank you so much for reaching out to us here on our Community Forums platform. I am sorry you are having issues getting your lines taken care of and I would love to assist you. Then search Xfinity Support to start a chat with us. Thanks to whoever suggested Telling them you're taking down their service lines. Store Locator Status Center So, offer one with WiFi included, no data caps, and 24/7 support. I have had this identical scenario happen 4 times now. Comcast has cut service to the house as it has been torn down to be rebuilt in the next few weeks. Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. My cable has to be run in the air. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. How do you get service?!. Understood. I've had the same issue for nearly a month now. 0000010977 00000 n I am sorry you are having issues getting your lines taken care of and I would love to assist you. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. How do you not have internal numbers to contact another internal department? Greetings, @l8867vette! We had our electrician install conduits between the poles. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division., The project is in Gresham, Oregon and there is service in the area., We can provide blueprints but we need to find out the estimated wiring cost for our budget., Groundbreaking begins in March and the wiring needs to be addressed when we pour the concrete since once it is in, we cannot drill through it without an X-Ray., Thank You very much for any assistance., I did send a private message to a forum member and then discovered how to post a question in this area.. I hope you are having an amazing day! My service was installed in January 2021 which was 4 months ago. We'll be there to help. Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. I would really appreciate any input. A community that reflects your values and inspires others to make a positive impact. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. If you ever find the secret sauce please share with me. You would not have service until the line is buried and then an install tech comes back. The cable runs across my neighbors property. Worst part is Comcast is the only thing available where we are. user_285696 Hey there! I don't know what else to do.

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